Very good news to any or all our customers! That will help you fully release the strength of our solutions and products, AvePoint has produced a group of industry professionals and pros who can present you with support and guidance a sustainable software adoption strategy.
Everyone knows Microsoft ‘office’ 365 is really a substantial, varied and somewhat complex platform of apps that provides advantages to organizations across all industries. Seamlessly adopting and integrating these types of services can be tough for several reasons. This is when AvePoint is available in to help offer the seamless adoption of Office 365 with this solutions and products.
AvePoint’s Customer Success initiative was launched at the finish of May 2018 with the aim of supplying customers the very best experience possible with this solutions and products. We’ve formed a division specifically for this function, so that as starting engaging with this customers they’re beginning to determine the advantages of this initiative.
“Customer Success has become much more of an important role within our niche for monitoring client satisfaction, and so i am excited to become heading in the APAC Customer Success team.
“We possess a strong concentrate on our customers from pre-sales to aid, and our core mantra is: If your customer is effective at using our software, only then do we are effective.” — Eric Lam, Customer Success and repair Delivery of AvePoint Australia.
Like a Software-as-a-Service (SaaS) provider, it’s within our welfare to make sure that every customer make certain with understands how to fully implement and make the most of our solutions and products. Our Customer Success teams are trained to make sure that our tools are now being leveraged and understood for their maximum extent.
Once we keep growing the client Success division over the approaching several weeks, we’re confident these investments can lead to a much better finish consumer experience for the customers.
We try to deliver positive encounters for the customers and we’re dedicated to this by supplying direct 24-hour support from Customer Success representatives around the world. Our industry professionals may also act as trusted advisors regarding any approaching SharePoint projects.
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