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In the 4th and final day’s Microsoft Ignite, David Rosenthal, the senior program manager in Microsoft Teams engineering accountable for Teams in most government clouds, held an engaged and open conversation for his Teams within the Government Cloud session.
Following a couple of introduction and roadmap slides, David distributed using the deck and opened up the mics as much as listen to the crowd for almost all the session and provided insights not just into what’s next, but additionally on issues they is debating and looking customer input with.
Two especially newsworthy insights were:
- The discharge of Teams in Government DoD seems imminent (much more time for GCC High). While David was careful to not invest in any sort of timelines throughout, it had been pointed out that everything associated with DoD was with DISA waiting for approval. GCC High continues to be going ahead when it comes to Microsoft’s effort to help make the product all set to go. Both of them are pushing forward, but there’s more left to complete around the GCC front compared to DoD.
- Microsoft is exploring allowing non-compliant 3rd Party Teams apps within the GCC. The concept is always to permit the government customer to select. They’d select an application along with a warning would appear verifying the administrator was aware the application wasn’t compliant but made a decision to download it anyway. Observe that while this is Microsoft’s preference pending approval, nothing continues to be finalized at this time. David rapidly polled the area to find out if people would make use of this feature and download these apps if provided.
About 25% from the room elevated their hand—a fairly surprising amount for any typically low-risk government audience. David then requested the number of of individuals people’s bosses would allow them to download the apps contributing to 15% stored their hands elevated.
Still, the session seemed to be outstanding for the truth that most of the questions and discussion were around how quickly the federal government could get hold of a few of the full functionality and innovation Teams has (instead of questions concentrating on security and compliance).
This appears just like a seismic transfer of the federal government marketplace, with agencies now fully dedicated to the cloud and their users supplying a lot of pressure to discover probably the most modern workplace and collaboration technology.
Teams GCC Roadmap
Following a few Teams 101 slides and rapidly demonstrating a couple of use cases for various public sector audiences for example tax accessors and police force, the session rapidly transitioned towards the roadmap for Teams within the three government clouds:
- Government GCC: Teams has become reside in this atmosphere created for government civilian agencies with low impact workloads. FedRamp Moderate, CJIS, IRS 1075, DISA Level 2.
- Government GCC High: Teams is hopefully not far off for this atmosphere created for civilian agencies with greater impact workloads such as the Department of Treasury. FedRamp High, ITAR and DFARS, DISA Level 4.
- Government DoD: Teams can also be hopefully not far off for this atmosphere created for the Dod and physically separated all other clouds. DISA level 5.
While Microsoft Teams is presently reside in the GCC, it doesn’t possess the full features open to commercial users.
However, David did mention some exciting functionality presently being labored on at Microsoft to make obtainable in the GCC (for instance, he announced the Wiki tab only agreed to be provided a few days ago).
Also, he says government users can get features to make available first to commercial users after which ported to the GCC following compliance reviews. Much more excitingly, he provided a tough priority order that they are presently being labored on:
- Email notifications: These will get to your inbox if somebody has pointed out or messaged you inside a chat that you simply haven’t seen yet. How long before it’s sent will be configurable.
- More apps: As formerly pointed out, finding methods to bring more apps to Teams users within the GCC, including potentially letting admins opt for non-compliant apps.
- Call meeting and recording: This relies upon getting Microsoft Stream towards the GCC.
- Unified presence/interlop chat between Teams and Skype for Business: David separated these into two different groups, but I’m mixing them here. Basically, this is actually the capability to easily transition messages from Skype to Teams to be able to help users using the process of adoption. There is a powerful audience response with this feature because so many are presently considering their Skype to Teams transition plans.
Q&A along with other Insights
David spent most his session fielding questions from and asking them questions towards the audience. There is a significant response with lots of within the room getting out of bed to speak to David and each other. Again, it had been outstanding that the majority of the questions centered on getting features more rapidly instead of around the security and compliance process. A few of the big discussion products incorporated:
- Warning Some time and Off Switches For Brand New Features: There is a sizable consensus the government managers within the room would appreciate a couple of days warning some time and the opportunity to switch off features until they are able to correctly inform their users which help desks whenever a new feature arrives. One current concern is the amount of tickets which come in whenever a new feature seems.
- Creating a Government Cloud Community: The crowd was wanting to continue the conversation and be better connected. David stated he’d follow-up and then try to set up a Microsoft Tech Community particularly for government clouds.
- When will Planner, Stream, or OneNote (tab feature) become available? There would be a high interest in the audience during these features, designed for Planner (making sense for government departments which are managing multiple programs and initiatives). While David didn’t give a timeline, he did assure the crowd these features appeared to be positively labored on.
Innovation Visiting the GCC
Overall, the session made obvious that Microsoft is dedicated to getting modern collaboration features and innovation to the government customers. Around it’s obvious that a large amount of positive change is going to be visiting how government employees work, it is also obvious that Microsoft is receptive to feedback and dealing using its government people to align using their special needs.
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