Editor’s note: this publish about Microsoft Teams versus Skype for Business, is really a guest blog by Loryan Strant, Consultant at Loryan Strant Talking to and Microsoft MVP. To learn more about Loryan, please visit his website, and don’t forget to carry on the conversation on Twitter @LoryanStrant.
Lately, I authored articles known as Office 365 Groups versus Teams, concerning the disruptive pressure of Microsoft Teams in altering the character of conversations organisations are getting with regards to Office 365. Through all of the online discussions with fellow community people (that we completely loved and enjoyed – bring ’em on with this publish), it helped me think about other challenging questions everyone has concerning the new choices at work 365 Groups.
So for the reason that context, with Microsoft Teams general availability date slated for in a few days, I figured this is actually the ideal time to go over the disruptive nature Teams may have for that Skype for Business client hence, using the famous (or infamous – based upon your musical preference) Buggles song – Microsoft Teams Wiped out The Skype For Business Client!
Since Microsoft introduced im in Exchange Server 2000 after which finally telephony functionality at work Communications Server 2007, it’s been a lengthy journey for Skype for Business. Previously couple of years, however, the merchandise has turned into a serious contender within the communications world, using its only primary threat being from ‘cisco’.
Because the world embraces the evolution past the old-school Private Branch Exchange (PBX), the significance of the decision will still be there forever – nor will the business call, interactive video, and more importantly, the opportunity to share content. This is when Skype for Business has differentiated itself using their company communications items that counseled me about dial tone, and anything else was an add-on. Skype for Business was the other way round – the opportunity to look for a person and share quite happy with them was the main purpose with voice and video because the add-ons.
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Then in November 2016, Microsoft Teams arrived and boasted a few of the features that Skype for Business offered – predominantly persistent chat, im, individual and group voice/video calls, and scheduled conferences.
A few days after the development of Microsoft Teams in the Microsoft MVP Summit in Redmond, there is lots of concentrate on the product. But there is also lots of confusion and concern from a few of the MVPs that concentrate on Skype for Business that Microsoft Teams might eventually replace their product.
Until March 14, Microsoft Teams has yet hitting the overall Availability milestone, so technically isn’t a version 1. product – however that hasn’t stopped tongues from wagging concerning the future.
From your finish user perspective, I bet Google continues to be going insane with terms like “Microsoft Teams” replace “Skype for Business”. Insider tip: some Microsoft staff I’ve talked to have explained that Microsoft Teams was designed to switch the Skype for Business client, but time got in the manner and thus that hasn’t happened – however they accept is as true still may happen.
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Why We Still Worry about Skype for Business… For The Time Being
The factor to notice about Skype for Clients are that it’s a solid communication product – boasting multiple modalities and the opportunity to easily switch together, in addition to share a number of content forms (e.g., desktop, application, white board, poll). However, that’s in which the product ends.
Skype for Business provides many integrations for example contact centres, PSTN conferencing and calling, video interoperability between platforms, plus much more. It is more prominent inside the Office stack, in the past only supplying presence within Outlook and SharePoint pages, where now it offers the opportunity to talk to others when co-authoring.
Microsoft Teams at the moment doesn’t offer these integrations. It’s its very own siloed communication stack in a dedicated interface. What Microsoft Teams gives users however is context, as well as in today context rules.
Skype for Business versus Microsoft Teams Feature Comparison
The table below illustrates the main difference between Skype for business and Microsoft Teams feature abilities:
At the best, the Skype for Business client can display the subject for that conversation window in line with the Outlook meeting, original email, or by hand set through the user. After that, users can share happy to discuss further.
However, Microsoft Teams may be the single pane of glass that provides accessibility content itself, in addition to current and former conversation concerning the content. The way you communicate is one thing that’s done on the top from the content. Actually – the communications really end up part of the information.
Microsoft Teams doesn’t just supply the context – within that single application, it is the context.
While Microsoft Teams has barely opened up its eyes, possibly we’re witnessing the relegation of Skype for Business to as being a platform service. We’ve already seen this occur with Exchange and SharePoint. Inside the Office 365 world, they aren’t the only applications we access and employ, they just form area of the service.
Exchange continues to have Outlook, but actually Outlook hasn’t altered the actual way it works much because it was launched in 1997 – nor have our behaviours around email. It will, however, now provide a method to access Office 365 Groups, and beyond the content and applications which are integrated (e.g., Planner, files, OneNote).
SharePoint was the intranet and document management solution, nevertheless it now largely exists for everyone Office 365 Groups and exactly what sits on the top of this. Finish users curently have to change interfaces between Outlook, OneNote, and File Explorer to gain access to files either in SharePoint or OneDrive, a internet browser to gain access to SharePoint sites and Yammer, after which line-of-business applications.
Skype for Business provides another interface within an already crowded finish consumer experience, supplying more toast notifications and IM or call home windows that demand our attention.
Microsoft Teams aims to unify that finish consumer experience. We’re already seeing it surface the information within Office 365 Groups by supplying just one window and for that reason context. Inside a single application we are able to have threaded text-based conversations, one-on-one im, use of content and business applications, in addition to voice and video conversations.
What value will the Skype for Business client provide this experience, apart from to supply legacy telephony features and integration with communication tools? When I stated formerly – the Skype for Business client purely exists to speak.
Therefore if communication is simply one a part of my daily productivity needs – why wouldn’t I simply consume it within Microsoft Teams?
Editor’s note: AvePoint is satisfied to announce a NEW and FREE web seminar “Microsoft Teams Is Here Now. Ok Now What?” on April 12, at 11am ET.
Join Microsoft MVP Dux Raymond Sy because he hosts an hour or so lengthy, live question and answer session with Microsoft’s Dan Stevenson, Principal Group Program Manager for Microsoft Teams! Book your place now >
If you are still asking “what is Microsoft Teams?”, to put it simply, it’s a chat based workplace at work 365 designed for groups of colleagues to collaborate.
As based on Microsoft, Microsoft Teams is “a new chat-based workspace that further improves the collaboration abilities in Microsoft ‘office’ 365, the cloud-based productivity offering using more than 85 million monthly active commercial users. Microsoft Teams brings t together people, conversations, content and also the tools teams have to collaborate.”
The next video about Teams is a superb explainer:
If you are searching to learn more about Office 365 Groups, my buddies at AvePoint allow us a lot of great articles and videos to assist using the following topics:
- Web seminar with Microsoft and MVPs speaking about Teams Click The Link >
- The main difference between Microsoft Teams versus Slack Click The Link >
- The main difference between Microsoft Teams and Groups Click The Link >
- The outcome of Office 365 Groups Yammer integration Click The Link >
They’ve even produced an awesome infographic to assist demonstrate how you can decide when you should use SharePoint and Yammer and Office 365 Groups and Outlook and Skype.