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We have all had the experience: New employees join a company and immediately have a problem with the brand new tools available. Typically, there’s some form of onboarding process they undergo to discover the different systems they’ll be utilising for his or her work, including guidelines and general do’s and don’ts.
With regards to the ability Platform (Microsoft Flow, PowerApps, and Power BI), however, such onboarding is frequently missing. IT frequently finds itself challenged with employees, or citizen developers, who head to using such tools but take some support and guidance. What’s a whole lot worse is the fact that the users may unintentionally create solutions which go against their core business data protection and security standards.
One method to overcome this concern is as simple as supplying new Power Platform makers with customized guidance in due time. Here is a good example of how this kind of approach perform.
Power Platform Center of Excellence
The word “Center of Excellence” has numerous meanings today based on whom you speak with. Within this example, the word references a location (like a SharePoint site) that houses key training, guidelines, and support information. The aim of this type of Center of Excellence is multifold:
- Enable citizen developers to understand the brand new toolset via a continuously refreshed group of training materials. This ought to help them in mastering ways to use the tools and hopefully reduce the amount of IT service tickets for straightforward products. (Side note: Analyzing the amount of readers per training item might help reveal what areas a company ought to be spending additional time on for training materials).
- Produce a community of citizen developers and power users who are able to help one another and therefore grow understanding internally inside the organization.
- Make sure that citizen developers are adopting guidelines by using business job aids like templates and prebuilt solutions. Using such support tools might help citizen developers create their very own solutions a lot more easily. It will help make sure that key aspects are now being considered when building solutions (for example error handling, packaging, and much more).
- When citizen developers still support, give them a good way to achieve IT to and question their issues.
A few of the materials published around the Power Platform Center of Excellence site will make up the content of the opening email for brand new citizen developers.
Among the key steps along the way is discovering whenever a new Flow, PowerApp application, or Power BI dashboard are produced. You will find 3 ways to do this.
Security & Compliance Center
When logging is enabled inside a tenant, PowerApps, Power BI, and Flow creation occasions are taken and logged. It might positively monitor these occasions, but what’s better would be to leverage the to join up a webhook and obtain notified passively.
PowerShell Support for PowerApps
The PowerShell support for PowerApps cmdlets offers IT admins lots of versatility in managing and querying environments, CDS, connections, DLP policies, Flows, apps, and much more. With such cmdlets, IT admins can periodically gather info on anything new that’s been produced.
PowerApps and Flow Management Connectors
Microsoft features six management connectors you can use inside Flows and PowerApps to collect exactly the same information as pointed out for PowerShell. These connectors, coupled with others, open lots of versatility for collecting information, manipulating it, and storing it for more analysis.
We simply checked out 3 ways to gather details about new Flows or apps being produced. Now, let’s take a look at our Trying Flow, which transmits a customized email to the new citizen developer with links from the ability Platform Center of Excellence pointed out above.
First, we have to determine if somebody is really a new citizen developer inside an organization. This is accomplished by checking if somebody produced a Flow or PowerApps application the very first time. The way in which this is accomplished is as simple as maintaining your Citizen Developer Datastore of all of the employees who’ve produced apps or Flows before inside a SharePoint list, SQL database, or any other storage.
Within the situation from the Office 365 Management API, a webhook could call our Trying Flow each time a new PowerApps application or Flow is produced. For PowerShell or even the PowerApps connectors, this can be established to operate on a timer and collect all existing Flows and PowerApps.
The following important part of the Trying Flow will consider the PowerApps and Flow proprietors and mix-check them from the inventory of previous proprietors within the citizen developer datastore. When the owner exists, then nothing happens. Otherwise, the dog owner is put into the datastore and gets to be a personalized email.